How do I report a damaged or incorrect item?

We want you to get the perfect Stranger Things merch experience! If you received a damaged or incorrect item:

1. Contact our support team within 7 days of delivery.
2. Provide your order number and photos of the damage or wrong item.
3. Our team will review your case and arrange a replacement or refund.

We aim to resolve these issues quickly so you can get back to enjoying your Stranger Things souvenirs.